Volta River Authority (VRA)
The Volta River Authority (VRA) has a clear vision, mission, strategy, and core values that guide its operations. Here they are:
To be a Model of Excellence for Power Utilities in Africa.
The Volta River Authority exists to power economies and raise the living standards of the people of Ghana and West Africa. We supply electricity and related services in a reliable, safe, and environmentally friendly manner to add economic, financial, and social values to our customers and meet stakeholders’ expectations.
Strategic Objectives (SPICE):
The strategic objectives (‘SPICE’) under our ‘BRAISE’ strategy are as follows:
1. S – Sustain operational and service excellence in a clean and digital environment**: This objective focuses on maintaining high operational and service standards while embracing digital technologies to improve efficiency.
2. P – Promote Financial Responsibility**: Ensuring financial responsibility suggests managing resources efficiently and effectively to support the organization’s mission and goals.
3. I – Improve Health, Safety, Security, and Work Environment (HSSE)**: This objective emphasizes the importance of prioritizing the well-being and safety of employees and stakeholders while maintaining a secure work environment.
4. C – Cultivate a Diverse, Committed, and Future-ready Workforce**: This goal highlights the importance of diversity and commitment within the workforce, as well as preparing for the future.
5. E – Enrich Customer and Stakeholder Experience to Drive Growth**: Focusing on improving the experience of customers and stakeholders can lead to growth and success for the organization.
The core values of the Volta River Authority are fundamental principles that guide their actions and behaviour:
1. Safety: Prioritizing the safety of employees, customers, and the community.
2. Ownership: Taking responsibility for actions and decisions.
3. Constructive Thinking: Encouraging a positive and solution-oriented approach to challenges.
4. Integrity: Upholding honesty and ethical behaviour in all dealings.
5. Excellence: Striving for high standards and quality in all operations.
6. Teamwork: Collaborating effectively with colleagues and stakeholders.
7. Innovation: Encouraging creativity and continuous improvement in processes and technologies.
These vision, mission, strategic objectives, and core values collectively define the Volta River Authority’s purpose and direction, helping them achieve their goals in a responsible and sustainable manner.